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Ending your lease early

If you want to end your lease early because your needs have changed, talk to us and we’ll let you know your options.

If your mobility needs have changed

If you want to end your lease early and leave the Scheme because your needs have changed, call our customer services team on 0300 456 4566 or speak to us using web messenger. If we agree it's OK to leave early, you’ll need to pay an administration fee of up to £250.

Once you've returned your vehicle, we’ll give you a pro rata refund of any Advance Payment you've paid. You might also be eligible for a pro rata Good Condition Payment.

If you paid for any optional extras when you ordered your vehicle, we will not refund these.

If your vehicle is not suitable anymore

During your lease, you might decide that your vehicle does not meet your needs anymore. For example, you might want to end your agreement early to get a Wheelchair Accessible Vehicle (Wheelchair Accessible Vehicle) instead of a car.

Call our customer service team on 0300 456 4566 or speak to us using web messenger to talk to us about your options.

Related FAQs

How long is my lease and what do I do when it ends?

Leases generally run for three years from the date you got your car, or five years if you have a Wheelchair Accessible Vehicle (Wheelchair Accessible Vehicle).

I have six months left on my allowance, but my lease ends soon. What can I do?

You no longer need to have at least 12 months left on your allowance to apply for your next vehicle.

Can I get my car from a different dealer?

You can get a car from any manufacturer or dealer, as long as they’re Motability-accredited.

My new vehicle is not ready yet. What can I do?

We’ll extend your current lease so it matches the start of the your new one.

Is there an inspection at the end of my lease?

Yes – the dealer will take a brief description of your car’s condition when you hand it back.