Terms and Conditions

Terms and Conditions
The following Terms and Conditions and Privacy Statement apply to your use of Motability's website.
Intellectual Property Rights
This website is owned and operated by Motability and Motability Operations Limited (“MO”). The rights in the designs, the pictures, photographs and content of this website are owned by Motability and MO, and are protected by intellectual property rights. You are permitted to print or download content for your own personal use only. You must not use any material on this website for any commercial purpose or on any other website, unless prior written permission has been sought.
Copyright
All material on this website is copyright of Motability and MO, except where otherwise expressly stated. The name 'Motability' has been registered as a trade mark. Notwithstanding any other provision of these terms and conditions, these trademarks must not be used for any purpose, without the prior written consent of Motability.
Accuracy of information
The information contained in this website is for information purposes only. Whilst we make every effort to ensure that the information on this website is correct, no representation or warranty (express or implied) is given as to its accuracy, freedom from error or reliability.

Motability and MO shall have no liability for any direct, indirect, incidental or consequential damage resulting from the use of this website, the inability to use this website or any defect in it, including but not limited to any loss of profits, reputation, or data, even if they have been advised of the possibility of such damage. Save that the exclusions of liability set out in this clause shall not apply to personal injury or death of any person resulting from the negligence of Motability or MO or its servants or agents.
Governing law
The terms and your use of this website are governed by and construed in accordance with the laws of England and any disputes will be decided only by the Courts of England.
Disclaimer
Motability and MO offer weblinks to other websites for your convenience. In using one of these weblinks it is considered that you are leaving the Motability website, therefore Motability and MO do not offer any guarantees, endorsements or accept any responsibility for any such websites.
Privacy
Motability and MO are committed to safeguarding your privacy online. This policy only covers this website. Weblinks from this website to other websites are not covered by this policy; users should check the Terms and Conditions of any other website they visit.

You can access and browse our website without disclosing your personal data. Our website does not enable our visitors to communicate with other visitors or to post information to be accessed by others.

Motability and MO collects the following information regarding visitors to our website: IP addresses, information regarding what pages are accessed and when. We use your IP address to help us to track usage behaviour and compile aggregate data that will allow content and navigation improvement of our website.

Our website uses email forms for visitors to request information on services and policy information. We collect visitors' contact information (i.e. email and postal address) and unique identifiers (i.e. National Insurance Number).

Contact information from the email form is used to send information to our visitors as specifically requested by them. Unique identifiers (such as Customer Reference Numbers) are collected to verify the user's identity in our record system. Visitors' contact information and unique identities will not be shared with third parties other than route2mobility and RSA Motability (RSAM).

Motability and MO place great importance on the security of all personally identifiable information associated with our visitors. We have security measures in place to protect against the loss, misuse and alteration of personal data under our control. We have organisational and technical security measures in place to safeguard your personal information, and we are registered data controllers under the Data Protection Act 1998.

Emails are stored for a maximum of 90 days for reference purposes.
Charity Number – Motability
Registered Charity No: 299745
Company Information – MO
Registered office: City Gate House, 22 Southwark Bridge Road, London, SE1 9HB. Registered in England and Wales, Company No. 1373876, VAT No. 927248604.
Contacting the website
If you have any questions about this privacy statement or the practices of this website, you should contact the Website Administrator at: webadmin@motability.co.uk or at webdeveloper@motabilityoperations.co.uk . You have a legal right to a copy of all the personal information about you held by Motability or MO. You also have a right to correct any errors in that information.
Consent
You agree to use our website only for lawful purposes. You agree that you will not bring or use on our website any viruses or any other computer programming routine which damage, interfere with, surreptitiously intercept or expropriate any system, data or personal information.

By agreeing to these Terms and Conditions you agree that all information provided by you is complete, accurate and honest and that you will at all times use the website with common sense and care. Motability and MO reserve the right to change these Terms and Conditions from time to time.

By continuing to use this website it is implied that you accept the Terms and Conditions and Privacy Statement set out above.