Order your scooter or powered wheelchair
Once you’ve chosen the right product for you, your dealer will do the rest.
Start your order
Once you’ve chosen a scooter or powered wheelchair, your dealer will place the order for you.
After we receive the order from your dealer, we’ll check it over before passing it back to your dealer who will then order the product.
We’ll then send you a letter to confirm all of the details of your order. The letter will include a copy of your Contract Hire Terms and Conditions, and also your Personal Identification Number (PIN), which you’ll need to keep safe.
What you’ll need
- Statement of Responsibilities and Suitability confirmation: this confirms that you understand and agree to follow the Motability Scheme rules about how you can use your scooter or powered wheelchair
- Certificate of entitlement: this is a letter for your award from either the DWP or Veterans UK confirming which allowance you have and how long you have it for
What you’ll get in our worry‑free package
Insurance cover
We’ll arrange this for you.
Servicing and maintenance
We’ll cover your regular services and routine repairs, to keep your product running perfectly.
Breakdown cover
We’ll give you Motability Assist cover, so you can travel with peace of mind.
Continued support
Call your dealer and they’ll be happy to help.
