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WAV stands for Wheelchair Accessible Vehicle. This means you can travel in the vehicle while seat in your wheelchair

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How do I apply and can I change my mind?

If you’re eligible for the Motability Scheme, all you need to do is contact a dealer to arrange an appointment and some test drives, or a supplier to arrange a home visit if you're looking for a Wheelchair Accessible Vehicle (Wheelchair Accessible Vehicle).

If you want a car or Wheelchair Accessible Vehicle, you can start applying at home in your Motability Scheme online account.

If you apply at the dealer or with a supplier, you’ll need to bring or have these with you:

  • A UK passport or driving licence for the appointee or customer applying
  • Know the National Insurance number (NINO) or Customer Reference Number (CRN) of the person receiving the allowance
  • Driving licences for all drivers and details of any claims history
  • Your driver declaration (if the driver is not there)
  • Your grant award letter (if applicable)

If you applied online you only need to bring or have these with you:

  • A UK passport or driving licence for the appointee or customer applying
  • Know the National Insurance number (NINO) or Customer Reference Number (CRN) of the person receiving the allowance

If you do not have a UK passport or driving licence, we’ll also accept a current EEA photocard licence, member state identity card or a national identity card with a photo of the person applying.

Your dealer will take you through the Statement of Responsibilities form. This is to make sure the Scheme and the vehicle you’re thinking of getting is right for you.

When you’ve chosen a vehicle, your dealer will finish your application for you. We’ll then run eligibility and insurance checks.

If we approve your application, we’ll send you a letter confirming your order. This usually takes around two weeks.

If you change your mind after ordering, you need to speak to your dealer or supplier about changing or cancelling your application. You might be charged an administration fee.

Learn more about ordering

Related FAQs

How long will it take to get my new vehicle?

When you get your vehicle depends on the manufacturer and model you choose.

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What is the average miles per gallon (MPG) for a vehicle?

Find out each vehicle's MPG when you search or the manufacturer's website.

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Which colours can I get a vehicle in?

Your dealer can tell you which colour and paint finishes each vehicle can have.

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Can I smoke in my vehicle?

You can smoke in your vehicle unless someone under 18 is with you.

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What is a statement of responsibilities and suitability confirmation form?

The form helps us make sure no one misuses their Scheme vehicle.

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What is a manual driving check?

When you apply to lease a Scheme vehicle, we’ll check the licence of each proposed driver.

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Motability