WAV stands for Wheelchair Accessible Vehicle. This means you can travel in the vehicle while seat in your wheelchair

Allowances

Find out who to contact about your allowance payments.


Disability Living Allowance (DLA) or Personal Independence Payment (PIP)

Department for Work and Pensions (DWP)

DLA

If you were born after 8 April 1948

Phone | 0800 121 4600

Or if you’re hard of hearing and you want to use a Text Relay Service(opens in a new window), on 18001 then 0800 121 4600

If you were born before 8 April 1948

Phone | 0800 731 0122

Or if you’re hard of hearing and you want to use a Text Relay Service(opens in a new window), on 18001 then 0800 731 0122

 

  • Monday to Friday: 9am to 5pm
  •  
  • Saturday: 8am to 4pm
  •  
  • Sunday: Closed

PIP

  • Monday to Friday: 9am to 5pm
  •  
  • Saturday: 8am to 4pm
  •  
  • Sunday: Closed

 

Visit the DWP website(opens in a new window)


Disability Living Allowance (DLA)

Department for Communities (NI)

DLA

  • Monday to Friday: 9am to 4pm
  •  
  • Closed on bank holidays
War Pensioners' Mobility Supplement (WPMS) or Armed Forces Independence Payment (AFIP)

Veterans UK

0808 191 4218

When the helpline is closed, you'll be given the option to speak to The Samaritans instead, they're open all day.

  • Monday to Friday: 8am to 4pm


Visit their website(opens in a new window)
Child Disability Payment, Adult Disability Payment or Scottish Adult Disability Living Allowance

Social Security Scotland

  • Monday to Friday: 8am to 6pm


Visit their website(opens in a new window)