This is not your End of Contract Payment. That's a payment you get when you reach the end of your lease. Your New Product Payment will not affect whether you’re eligible for an End of Contract Payment or how much you’ll receive.
We are sorry, it looks like we have an issue!
New Product Payment
If you ordered your first product by 3 January 2025, you're eligible for this one-off payment.
It’s called a New Vehicle Payment for cars and Wheelchair Accessible Vehicles (WAVWheelchair Accessible Vehicles).
Am I eligible for the New Product Payment?
You’ll get this one-time payment if you ordered your first product on or before 3 January 2025. If you ordered your first product 4 January 2025 onwards, you will not get this payment.
If you're already on the Scheme and have not had your New Product Payment yet, you'll get it whenever you get your next scooter or powered wheelchair.
Check if you’re eligible for the New Product Payment
Answer a few questions, then we’ll let you know if you’re eligible for any payments. It only takes a few minutes.
Check nowHow much will I receive?
You’ll only get this payment once, not every time you get a new product.
Get payments quicker
Add your bank details to get payments from us:
- Go to ‘Personal details’ in your online account
- Choose ‘Payments by bank transfer' to add your details
Or please check your details are still correct. You can easily update them in your online account if they've changed.
We usually pay this within a few weeks of you getting your new product.
If we do not have your bank details, we’ll send you a cheque instead, but this will take up to a month.
