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WAV stands for Wheelchair Accessible Vehicle. This means you can travel in the vehicle while seat in your wheelchair

When can I get replacement travel?

If you've broken down and the RAC decides your vehicle is not drivable

You might be able to get replacement travel.

You need to arrange this with the RAC on 0800 092 4125 within 24 hours of your breakdown or accident.

If your car is being repaired as part of an insurance claim

The repairer will try to give you one of their courtesy cars or you'll get replacement travel until your car is fixed, for up to a maximum of three months.

Or our insurance provider will contact you to discuss alternatives if a suitable replacement is not available.

When you have routine servicing and repairs

Try to give your dealer as much notice as possible. If you give them at least three weeks' notice, they'll try to give you one of their courtesy cars.

You can find your dealer information in your online account or on our dealer page.

We’ll always try to help, but we recommend you rearrange non-essential appointments and let family, friends or carers know if you need support while your vehicle is unavailable.

Learn more about replacement travel

Related FAQs

Will I get replacement travel if my vehicle has been recovered?

You might get replacement travel if your car is recovered by a repairer or dealer.

Read more

Will I get replacement travel while my Wheelchair Accessible Vehicle is being repaired or serviced?

We'll try to find you replacement travel if your Wheelchair Accessible Vehicle repairs will take more than 48 hours.

Read more