How do I get payments and refunds?

We’ll automatically send any payments you’re entitled to by bank transfer.

We’ll send you payments by cheque instead.

Related FAQs

What is the Good Condition Payment?

It’s a shared commitment that when you return your car in a good condition so it can be resold, you get money back.

What is the New Vehicle Payment and how will I get it?

This is £750 if you have a car or Wheelchair Accessible Vehicle (Wheelchair Accessible Vehicle).

What is the End of Contract Payment?

It’s a £100 payment you’ll qualify for when you reach the end of your scooter or powered wheelchair lease.

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