New Vehicle Payment

Remember, the one-time New Vehicle Payment is ending for new customers on 3 January 2025. Read more

WAV stands for Wheelchair Accessible Vehicle. This means you can travel in the vehicle while seat in your wheelchair

How often does my vehicle need servicing? 

Your vehicle should be serviced as often as the manufacturer recommends. It usually depends on the mileage or how long you’ve had the vehicle.

You’ll find all of this information in the documents your dealer gives you when you get your vehicle. Your dealer will be happy to answer any questions you have.


Learn more about servicing 

Related FAQs

What happens if my vehicle needs repairs or stops running properly?  

Your dealer will arrange for your vehicle to be serviced or repaired.

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What can I do if my vehicle is not getting the advertised miles per gallon (MPG)?  

You should only use the MPG as a guide as the real MPG is likely to be lower.

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Why does my vehicle not have a spare wheel?  

Many new cars do not have a spare wheel, but there are other solutions available.

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My adaptation is not working. Who can I speak to?  

Your adaptations installer is the best person to talk to.

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What is a diesel particulate filter (DPF) and how do I get it fixed?

A DPF helps to lower air polution from your car.

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Can I change my dealer in the Motability Scheme online account?

Yes, if you have a car on the Scheme, you can update who your managing dealer is in the ‘Current lease’ section of your account, without speaking to us.

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