New Vehicle Payment

Remember, the one-time New Vehicle Payment is ending for new customers on 3 January 2025. Read more

WAV stands for Wheelchair Accessible Vehicle. This means you can travel in the vehicle while seat in your wheelchair

What do I do if my scooter or powered wheelchair breaks down? 

If you break down while you’re out

If you break down in the UK, contact Motability Assist.

If you break down while you're travelling outside of the UK, you’ll need to make your own arrangements for the rest of your journey.

If you break down at home

Contact your dealer – they'll guide you through your next steps.

You can find your dealer's contact details in your Motability Scheme online account.

Create an account 
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Related FAQs

What do I do if my car or Wheelchair Accessible Vehicle breaks down? 

Contact the RAC.

Read more

Am I covered if I break down while towing a caravan or trailer? 

If you break down while towing a caravan or trailer, RAC Motability Assist will come out to try and repair your car.

Read more