New Vehicle Payment

Remember, the one-time New Vehicle Payment is ending for new customers on 3 January 2025. Read more

WAV stands for Wheelchair Accessible Vehicle. This means you can travel in the vehicle while seat in your wheelchair

Why does my vehicle not have a spare wheel?  

Many new vehicles do not come with a spare wheel. Ask your dealer which other solution your vehicle comes with instead.

Your lease package comes with full breakdown cover from RAC Motability Assist and free tyre replacement from Kwik Fit, so you can have peace of mind when you’re travelling.

You might also have been given a tyre repair kit.

If you’re not comfortable using your tyre repair kit, or you cannot drive to a Kwik Fit

Call the RAC and they’ll be happy to help.

If you've already used your tyre repair kit and you need a new one

Contact your dealer and ask them about this.

Learn more about tyre repairs

Related FAQs

How often does my vehicle need servicing? 

How often your vehicle needs servicing depends on the manufacturer, mileage and time you've had it.

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What happens if my vehicle needs repairs or stops running properly?  

Your dealer will arrange for your vehicle to be serviced or repaired.

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What can I do if my vehicle is not getting the advertised miles per gallon (MPG)?  

You should only use the MPG as a guide as the real MPG is likely to be lower.

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My adaptation is not working. Who can I speak to?  

Your adaptations installer is the best person to talk to.

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What is a diesel particulate filter (DPF) and how do I get it fixed?

A DPF helps to lower air polution from your car.

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Can I change my dealer in the Motability Scheme online account?

Yes, if you have a car on the Scheme, you can update who your managing dealer is in the ‘Current lease’ section of your account, without speaking to us.

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