New Vehicle Payment

Remember, the one-time New Vehicle Payment is ending for new customers on 3 January 2025. Read more

WAV stands for Wheelchair Accessible Vehicle. This means you can travel in the vehicle while seat in your wheelchair

Can I use my vehicle for business? 

Your vehicle is covered under the Certificate of Motor Insurance for social, domestic and pleasure purposes.

This includes travel between your home and permanent place of work.

If you want to use your vehicle for other business reasons, you'll need to call Direct Line Motability (DLM) on 0300 037 3737 to add Business Use cover to your current agreement.

Each time you take out a new lease, you should contact them to reapply for business use.

If you need to use your car for something else, contact DLM.

Learn how you can use your vehicle

Related FAQs

What do I do if my car is damaged inside, or by a mobility aid? 

Not all damage is covered by your insurance policy. Find out what is covered.

Read more

Am I covered if my personal items are stolen from my vehicle? 

Personal belongings are not covered by your insurance policy.

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Can I only apply for certain insurance groups?

To make sure the Scheme is affordable, drivers under 25 can only apply for certain insurance groups.

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Can I have a pet in my vehicle? 

Pets can travel in your car but interior damage is not covered by your insurance.

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When will I get my insurance documents? 

We will send your documents soon after you pick up your vehicle.

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