What are location trackers?

These are one of the ways we make sure our vehicles are being used for the benefit of our customers.

We cover up to three drivers, but whoever is driving the vehicle, you should always use it for the benefit of the disabled customer.

To make sure this happens, we might fit a location tracker.

This could be in situations like:

• If the customer permanently lives in a care home and several drivers have access to the vehicle
• If none of the drivers live at the customer’s address 

The only data we collect from these trackers is about the vehicle's location, and we only use this if we think a vehicle might be being misused.

If we decide you need a location tracker, we’ll always speak to you first.