New Vehicle Payment

Remember, the one-time New Vehicle Payment is ending for new customers on 3 January 2025. Read more

WAV stands for Wheelchair Accessible Vehicle. This means you can travel in the vehicle while seat in your wheelchair

What is a PIN?

A PIN, or ‘Personal Identification Number’, is a unique number sent to you with your acceptance letter. You can also access your PIN in your Motability Scheme online account.

When you collect your vehicle, you’ll need to enter your PIN to confirm you accept the terms and conditions of your lease agreement. It’s important you do not give anyone your PIN.


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Related FAQs

What do I need to take when I collect my car, and can someone collect it for me?

You'll need your PIN and the driving licence of all drivers.

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I’ve lost my PIN. How do I get a new one? 

You can see or change your PIN on your online account.

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