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Will I get a ‘no claims’ bonus at the end of my lease?

You will not get a no-claims bonus, because we own the vehicle.

If you leave the Scheme

Our insurance provider might give you a claims history letter to show any claims you or your other drivers have made.

You should be able to ask for this in your Motability Scheme online account, or you can call them on 0300 037 3737.

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Related FAQs

My vehicle has been in an accident. What do I do?

Contact our insurance provider, Direct Line Motability (DLM), to register a claim. You can do this in your Motability Scheme online account.

How much excess do I need to pay if I have an accident?

You can see excess payments quotes in your terms and conditions.

What happens if me or my passenger is injured in an accident?

If it's not your fault, you're entitled to legal expenses cover.

Will I qualify for loss of use payments?

You might qualify if you’ve been without your vehicle and a replacement.

What happens if my vehicle is not repairable after an accident?

We’ll support you with replacement travel if your vehicle has been ‘written off’. You’ll need to find, apply for and get your next vehicle within three months.

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