New Vehicle Payment

Remember, the one-time New Vehicle Payment is ending for new customers on 3 January 2025. Read more

WAV stands for Wheelchair Accessible Vehicle. This means you can travel in the vehicle while seat in your wheelchair

Changing a driver

You can insure up to three drivers on your vehicle and you can change these at any time.

Illustration of two people standing by the car

Changing who drives your car

The quickest way to add or change a driver during your lease is with a Motability Scheme online account. To do this, sign in or create an account, then choose 'Insurance' in the menu.

If the driver passes our checks, we'll add them to your insurance and they can drive your vehicle straight away. We'll send you a letter to confirm and you'll see a copy in your account the next day.

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Create an account(opens in a new window)

You can also call our insurance provider on 0300 037 3737 and they'll change your drivers for you. Only you, your appointee or nominee can ask for a driver to be changed and they will need to speak to the new driver.

Your drivers will need to confirm they'll stick to the Scheme guidelines and acknowledge a declaration(opens in a new window) to have their licence checked. So they need to be with you when you call.


Temporary drivers

We understand you might need a temporary driver from time to time, for things like holidays or when relatives visit.

You can add a temporary driver at no extra cost in your Motability Scheme online account.

If you already have three drivers on your policy, you'll need to swap one of these out to make room for the new driver.

You can add a temporary driver on your policy for up to 30 days at a time. They always need to stick to the Scheme rules and use the vehicle for your benefit.

You cannot use temporary drivers as a substitute for a permanent driver. If you rely on this driver throughout the year, you'll need to include them on your Certificate of Motor Insurance as a permanent driver. Please call our insurance provider on 0300 037 3737 for more information.

Related FAQs

How do I add drivers and who can they be? 

You can add drivers using your Motability Scheme online account.

Read more

Does it matter if a driver has points or has been disqualified? 

You need to tell our insurance provider about any changes to your drivers' licences.

Read more

What happens if my driver cannot drive anymore?

See if there’s anyone else who can drive your car before you consider cancelling your lease agreement.

Read more