New Vehicle Payment

Remember, the one-time New Vehicle Payment is ending for new customers on 3 January 2025. Read more

WAV stands for Wheelchair Accessible Vehicle. This means you can travel in the vehicle while seat in your wheelchair

Order your vehicle

Visit a dealer or contact a supplier

Once you’re ready, visit a dealer if you’re looking for a car, scooter or powered wheelchair, and they’ll help you order.

If you’re searching for a Wheelchair Accessible Vehicle supplier or adaptations installer, do not worry about how far away they are. They’ll come to you, then they’ll help you order.

You need to be there to place the order, unless you have an appointee to represent you.



Start applying online

With most vehicles, you can start applying in your Motability Scheme online account. This gives you more time to choose the right vehicle for you.

Create an account
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If you apply at the dealer, you’ll need to bring:

  • A UK passport or driving licence for the appointee or customer applying
  • Know the National Insurance number (NINO) or Customer Reference Number (CRN) of the person receiving the allowance
  • Driving licences for all drivers and details of any claims history
  • Your driver declaration (if the driver is not there)
  • Your grant award letter (if applicable)
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If you applied online, you only need to bring:

  • A UK passport or driving licence for the appointee or customer applying
  • Know the National Insurance number (NINO) or Customer Reference Number (CRN) of the person receiving the allowance

Please make sure your address matches on all of the documents you give us.


You could get a £750 New Vehicle Payment

If you’re joining the Scheme for the first time and you order your first vehicle by 3 January 2025, you’ll receive this after you collect your new vehicle.

Or, you can choose to send this directly to your dealer to help towards your Advance Payment.

If you order a scooter or powered wheelchair, you’ll receive a New Product Payment instead.

You can only get this payment once.

Learn more

Check if you're eligible

Not sure which vehicle is right for you?

Use our tool to work out which type of vehicle suits you best.

Find what suits you

If you’re considering one of our electric cars, speak to your dealer about your charging options first. Learn more

Related FAQs

How do I apply and can I change my mind?

Get in touch with a your dealer or supplier to make, change or cancel your application.

Read more

How long will it take to get my new vehicle?

When you get your vehicle depends on the manufacturer and model you choose.

Read more

What is the average miles per gallon (MPG) for a vehicle?

Find out each vehicle's MPG when you search or the manufacturer's website.

Read more

Which colours can I get a vehicle in?

Your dealer can tell you which colour and paint finishes each vehicle can have.

Read more

Can I smoke in my vehicle?

You can smoke in your vehicle unless someone under 18 is with you.

Read more

What is a statement of responsibilities and suitability confirmation form?

The form helps us make sure no one misuses their Scheme vehicle.

Read more

What is a manual driving check?

When you apply to lease a Scheme vehicle, we’ll check the licence of each proposed driver.

Read more

What's included?

Insurance cover

Insurance cover

We’ll arrange this for you. You can add up to three drivers and can change these at any time.

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Servicing and MOT

We’ll cover your regular services and routine repairs, to keep your vehicle running perfectly.

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Breakdown cover

We’ll give you breakdown cover, so you can travel with peace of mind.

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Support with your electric car

We’ll arrange and cover the standard cost of a home chargepoint and its installation, or give you access to the bp pulse network of over 9,000 public chargepoints. This depends on a few things.

Next: Get your vehicle

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