Your worry-free lease package
You’ll get a full package so you can use your adapted vehicle worry-free.
We'll arrange your insurance for you
Together with Direct Line Motability (DLM) we’ve arranged to insure all products.
Download the insurance booklet(opens in a new window)
If you’re involved in an accident, call RSAM as soon as possible to report it and register a claim on 0300 037 3737.
What’s covered by your policy
- Damage to your vehicle, including standard in-vehicle equipment
- Adaptations and modifications agreed with us
- Replacement locks if keys have been stolen
- Personal accident cover of up to £5,000
- Legal liabilities and loss of use benefit
What’s not covered
- Your insurance excess (you must pay for this yourself before repairs start)
- Loss of keys or personal items
- Damage to inside the vehicle
- Non-standard equipment or modifications added as optional extras
- Driving a vehicle we haven’t given you or approved
We'll keep your car running perfectly
We'll cover your service and routine repair costs
The cost of your service and routine repairs are included as part of your worry-free package.
Services normally include checks on engine oil and the cooling system, windscreen washer fluid, lights, tyre tread and tyre pressure.
Your adaptations installer will tell you if your adaptations need regular maintenance.
The latest car means the latest tech. Remember, you'll get more than a brand-new car and our worry-free package. You'll get to enjoy all the latest features and tech too.
We'll cover the cost of your MOTs
An MOT on your vehicle is due at the end of your three year lease.
You dealer will contact you towards the end of your lease to arrange this. The cost of the MOT test is included in your Motability Scheme lease.
We’re proud of our customer services. You tell us often that they really make a difference to you. We’re always here to help.
Source: Ipsos interviewed 600 Motability Scheme customers by telephone between 29 September 2023 and 20 October 2023.
Wheelchair Accessible Vehicles (WAVWheelchair Accessible Vehicle) free yearly check
Your WAVWheelchair Accessible Vehicle supplier will check your WAVWheelchair Accessible Vehicle for free at your home every year. This is called an Annual WAVWheelchair Accessible Vehicle check or AWC. It means checking things like the ramp or lift, to make sure they’re working correctly and still meet your needs.
They will also check any adaptations you have and arrange any repairs or adjustments. The original supplier will do these for you.
We'll give you breakdown cover
We’ll give you RAC breakdown cover for any journey in the UK and in Europe, as long as you ask the RAC for this when you contact them to ask for a VE103, so you can travel with peace of mind.
If your Scheme car breaks down or will not start, call RAC Motability Assist on 0800 73 111 73. They’ll aim to get someone out to you within 45 minutes.
Or you can download the myRAC app(opens in a new window). It's the easiest way to report your breakdown. Even if you’re not sure where you are, report it using the app and the RAC will know exactly where to find you. It has other helpful features too, like a route planner, vehicle maintenance reminders, news and advice.
Need replacement travel? Remember, temporary replacement vehicles are subject to availability, your contract with us and the terms and conditions of the rental firm. See more
What RAC Motability Assist covers
- It’ll recover your car to the nearest repairer if it cannot be repaired at the roadside
- It’ll help get you where you’re going, or it’ll give you overnight accommodation
- It’ll give you a replacement car for up to 48 hours if it decides your car is not fit to drive
What RAC Motability Assist does not cover
- Driving outside of the UK, and outside of Europe, if you do not ask the RAC for this when you contact them to ask for a VE103
- Repairs on caravans or trailer you might be towing
