Visit your dealer
Once you’ve narrowed down your choices, visit a Motability Scheme dealer and they’ll order your car for you.
Plan your visit
Take someone with you
We know choosing a car is a big decision, so bring someone with you to talk things over with, if you can. If anyone else is ever going to drive your car, they should test drive it too.
Visit more than one dealer
There’s no need to stick to one dealer. Visit a few, so you get a better idea of which car will suit you best.
Plan ahead, for automatics and adaptations
If you want to test drive an automatic car, call your dealer first to arrange this, as there are usually less of these on site.
You can visit a Driving Mobility(opens in a new window) centre to help find out which adaptations best suit your needs. Call our customer services team on 0300 456 4566 to arrange an assessment.
At the dealer
Take a test drive
Drive or ride in every car you’re interested in. We recommend you try at least three. Test drives are key to making sure you’re totally happy.
Make the most of your dealer
Do not be afraid to ask them questions. They’ll talk you through everything and make suggestions. You might even find a better car, with their help.
“Do not feel pressured. Choose when you’re happy.”
Our customer service team
Make the most of your test drives
Take your time, try everything and ask questions. It’s all about finding the car that works best for you. Here are a few things to think about.
Things to check in the car
- You can get in and out comfortably
- Check how the door opens and how high you are from the ground
- The headroom is enough and how you adjust the seat
- You can reach the seatbelt
- You can see all the mirrors
- You can load the boot and there’s enough room to store things
- You like the car’s special features
- Whether there are any adaptations you might need
Things to check on the road
- If you have a driver, get them to test drive it too
- If you often travel with passengers, ask them to sit in the car too
- If you’re near, try driving to places you go to often
- You can reverse, park and hill start
What you’ll get in our worry‑free package
Insurance cover
We’ll arrange this for you. You can add up to three drivers and can change these at any time.
Servicing and MOT
We’ll cover your regular services and routine repairs, to keep your vehicle running perfectly.
Breakdown cover
We’ll give you RAC cover, so you can travel with peace of mind.
