Will I qualify for loss of use payments?

You might be entitled to money back if you’ve been without your vehicle and without a replacement or other way of keeping mobile. To find out more, contact our insurance provider.

Related FAQs

My vehicle has been in an accident. What do I do?

Contact our insurance provider, Direct Line Motability (DLM), to register a claim. You can do this in your Motability Scheme online account.

How much excess do I need to pay if I have an accident?

You can see excess payments quotes in your terms and conditions.

What happens if me or my passenger is injured in an accident?

If it's not your fault, you're entitled to legal expenses cover.

Will I get a ‘no claims’ bonus at the end of my lease?

You will not get a no claims bonus.

What happens if my vehicle is not repairable after an accident?

We’ll support you with replacement travel if your vehicle has been ‘written off’. You’ll need to find, apply for and get your next vehicle within three months.

See more FAQs

I'm looking for

Will I qualify for loss of use payments?

Related FAQs