What happens if my vehicle is not repairable after an accident?
We’ll support you with replacement travel if your vehicle has been ‘written off’.
We understand this can be difficult for you. We’ll do our best to give you as suitable a replacement as possible, or we’ll offer you other solutions for your essential travel needs.
If we give you a hire car, you’ll need to find, apply for and get your next Scheme vehicle within three months. This means you’ll need to collect or get it delivered before then.
Please apply for your next Scheme vehicle within 14 days of our insurers letting you know your current Scheme vehicle has been ‘written off’. Make sure you know the delivery times first. You can try similar cars from other manufacturers if it’s a long wait.
Need help with replacement travel? Use our tool